About Delivery
Digital game top-ups, game currencies, gift cards, CD-Keys and other virtual products available on this website are supplied and fulfilled by XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI. All orders are processed electronically without physical shipment.
Delivery Methods
1. Instant Game Currency Top-Up (Usually 1–10 Minutes)
(1) Most game currency orders are processed automatically after successful payment.
(2) Delivery time may vary depending on the game publisher, server status, account verification, or peak traffic periods.
(3) Please ensure that the Game ID, Server, Region, Character Name, or other required information is entered correctly before submitting your order.
2. Digital Gift Cards & CD-Keys (Usually 1–10 Minutes)
(1) Gift card codes and CD-Keys are delivered digitally after payment confirmation.
(2) Your order details and redemption information can be viewed in your account dashboard and will also be sent to your registered email address when applicable.
Order Processing
Orders are processed 24 hours a day, 7 days a week. Most products are delivered automatically within minutes. Certain products requiring manual verification or supplier confirmation may require additional processing time.
Delivery Confirmation
After successful delivery, the order status will be updated automatically. Customers may review delivery information through their account order history or the order confirmation email.
Important Information
Before placing an order, please carefully verify all submitted account information including Game ID, Server, Region and Platform. Incorrect information provided by the customer may delay delivery or prevent successful completion of the order.
Some publishers may temporarily delay top-up services during server maintenance, game updates or regional restrictions. In these situations, orders will be completed as soon as service becomes available.
Need Assistance?
If your order has not been delivered within the estimated delivery time, please contact our customer support team with your order number. We will verify the order status with our fulfillment partner and provide assistance as quickly as possible.