Privacy Policy

Last Updated: January 2026

Effective Date: January 2026

At XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI, accessible through vexbury.com, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website and purchasing digital products or services.

By visiting our website, creating an account, placing an order, contacting customer support, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy, "Website", "Platform", "We", "Us", and "Our" refer to XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI. "You" and "User" refer to any visitor, customer, registered account holder, or individual accessing our services.

Personal Information means any information capable of identifying an individual either directly or indirectly, including but not limited to names, email addresses, billing details, IP addresses, payment information, account identifiers, and online identifiers.

2. Information We Collect

We collect information necessary to provide our digital products, process transactions, improve website performance, prevent fraud, comply with legal obligations, and deliver customer support.

The categories of information we collect depend on how you interact with our website and may include personal information you voluntarily provide, technical information collected automatically, and information received from trusted third-party service providers.

3. Information You Provide

When placing an order, creating an account, subscribing to newsletters, contacting customer support, or participating in promotions, you may provide information including:

  • Full name
  • Email address
  • Billing country or region
  • Player ID, Character ID, Server, Region, UID or Game Account Information
  • Order information
  • Communication records
  • Customer support requests
  • Information submitted through contact forms

Providing this information is generally voluntary; however, certain information may be required in order to process purchases or provide requested services.

4. Information Collected Automatically

When you browse our website, certain technical information is collected automatically to improve website performance, maintain security, and better understand user behavior.

Automatically collected information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Language preferences
  • Date and time of visits
  • Referring website
  • Pages visited
  • Session duration
  • Clickstream information
  • Error logs
  • Security logs

This information is generally collected through server logs, cookies, analytics tools, and similar technologies.

5. Cookies and Similar Technologies

Our website uses cookies, pixels, local storage, and similar technologies to enhance functionality, remember your preferences, improve website performance, measure traffic, personalize content, and protect against fraudulent activity.

Cookies may be categorized as:

  • Strictly Necessary Cookies
  • Functional Cookies
  • Performance Cookies
  • Analytics Cookies
  • Security Cookies
  • Preference Cookies

Some cookies are placed directly by us, while others are placed by carefully selected third-party service providers such as payment processors, analytics providers, advertising partners, fraud prevention services, or content delivery networks.

Most web browsers allow you to manage, disable, or delete cookies through browser settings. Please note that disabling certain cookies may affect website functionality or prevent some services from operating correctly.

6. How We Use Your Information

We use the information collected through our website to operate our business, process digital product orders, improve user experience, provide customer support, maintain website security, comply with applicable legal obligations, detect fraud, and communicate important service updates.

Depending on your interaction with our services, your information may be used to:

  • Process payments and complete transactions
  • Deliver digital products and services
  • Verify customer identity when necessary
  • Provide order confirmations and account notifications
  • Respond to customer service inquiries
  • Improve website performance and usability
  • Prevent fraudulent or unauthorized activities
  • Maintain internal business records
  • Comply with applicable legal requirements
  • Send promotional communications where consent has been provided

7. Legal Basis for Processing (GDPR)

If you are located within the European Economic Area (EEA), the United Kingdom, or another jurisdiction where similar data protection laws apply, we process your personal information only when we have a valid legal basis to do so.

Depending on the circumstances, our legal basis for processing may include:

  • Your consent.
  • The performance of a contract with you.
  • Compliance with legal obligations.
  • Protection of your vital interests.
  • Our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

Where processing is based upon consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

8. Sharing Your Information

We do not sell your personal information. Information is disclosed only when necessary to provide our services, complete transactions, comply with legal obligations, or protect our legitimate business interests.

Your information may be shared with:

  • Payment processors and financial institutions.
  • Game publishers and authorized digital product suppliers.
  • Fraud prevention and identity verification providers.
  • Cloud hosting and infrastructure providers.
  • Website analytics providers.
  • Email communication providers.
  • Professional advisors including legal and accounting service providers.
  • Government authorities when required by applicable law.

Each third-party service provider is contractually required to process personal information only for authorized purposes and to maintain appropriate security measures.

9. International Data Transfers

Because our services operate globally, your personal information may be transferred to and processed in countries outside your country of residence.

Where personal information is transferred internationally, we implement appropriate safeguards designed to protect your information in accordance with applicable privacy legislation, including where appropriate:

  • Standard Contractual Clauses (SCCs).
  • Adequacy Decisions issued by competent authorities.
  • Approved certification mechanisms.
  • Appropriate contractual and organizational safeguards.

We take reasonable steps to ensure that all international transfers maintain an adequate level of protection for your personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending upon:

  • Completion of customer orders.
  • Accounting and tax requirements.
  • Fraud prevention purposes.
  • Legal compliance obligations.
  • Resolution of disputes.
  • Enforcement of agreements.

When personal information is no longer required, we securely delete, anonymize, or otherwise dispose of the information using appropriate technical and organizational measures.

11. Data Security

Protecting customer information is one of our highest priorities. We implement administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction of personal information.

Our security measures include, where appropriate:

  • SSL/TLS encrypted communications.
  • Secure payment processing.
  • Access control and authentication procedures.
  • Firewall protection.
  • Regular software updates.
  • Continuous security monitoring.
  • Restricted employee access.
  • Routine backup procedures.

Although we continuously improve our security practices, no method of electronic transmission or storage can be guaranteed to be completely secure. Users should also take appropriate precautions to protect their own account credentials.

12. Your Rights Under GDPR

If GDPR applies to your personal information, you may exercise the following rights subject to applicable legal limitations.

  • Right of Access.
  • Right to Rectification.
  • Right to Erasure ("Right to be Forgotten").
  • Right to Restrict Processing.
  • Right to Data Portability.
  • Right to Object to Processing.
  • Right to Withdraw Consent.
  • Right to Lodge a Complaint with your supervisory authority.

We will respond to verified privacy requests within the time period required by applicable law. Additional information may be requested when necessary to verify your identity before processing a request.

13. Children's Privacy

Our website and services are intended for individuals who are legally capable of entering into binding agreements or who have obtained appropriate authorization from a parent or legal guardian where required by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information as soon as practicable.

14. Marketing Communications

With your consent where required by law, we may send newsletters, promotional offers, product announcements, service updates, or marketing communications relating to our digital products and services.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting our customer support team. Transactional communications relating to completed purchases or account security may still be sent when necessary.

15. Third-Party Websites

Our website may contain links to third-party websites, game publishers, payment providers, social media platforms, or other external services for your convenience.

We are not responsible for the privacy practices, security policies, availability, or content of external websites. We encourage you to review the privacy policies of every website you visit.

16. Payment Providers

Payments made through our website are processed by trusted third-party payment providers. These providers may collect payment information necessary to complete transactions and operate under their own privacy policies and security standards.

Depending on your selected payment method, payment providers may process information including billing details, transaction identifiers, fraud prevention data, payment verification results, and payment status.

17. Automated Fraud Prevention

To protect our customers and business operations, certain orders may be reviewed using automated fraud detection technologies. These systems help identify unusual transactions, unauthorized payment attempts, duplicate purchases, or other suspicious activities.

Where appropriate, manual review may also be performed before an order is approved for delivery.

18. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, request deletion of certain information, request correction of inaccurate information, and exercise your rights without discrimination where applicable.

Requests relating to applicable California privacy rights may be submitted through our customer support contact information provided below.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, technologies, security practices, or the services we provide.

When material changes are made, the revised version will be published on this page together with an updated "Last Updated" date. Continued use of our website after publication of changes constitutes acceptance of the updated Privacy Policy where permitted by applicable law.

20. Contact Information

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI using the contact information provided on our website.

  • Website: vexbury.com
  • Email: [email protected]
  • Company: XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI

We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible and within the timeframes required by applicable law.

Thank you for trusting XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI. We are committed to maintaining a secure, transparent, and privacy-focused environment for customers purchasing digital products, game top-ups, gift cards, CD-Keys, and other online services.