Terms of Service

Last Updated: July 2026

Effective Date: July 2026

These Terms of Service govern your access to and use of vexbury.com, including all pages, features, accounts, digital products, game top-up services, payment functions, customer support services, and related content operated by XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI. Please read these Terms carefully before accessing the Website or placing an order.

By visiting the Website, creating an account, submitting information, purchasing a product, completing payment, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms of Service, our Privacy Policy, Refund Policy, Shipping Policy, Payment Policy, Transaction Security Policy, and Disclaimers.

1. Acceptance of These Terms

These Terms form a binding agreement between you and XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI. You may not use the Website or purchase any product unless you agree to comply with these Terms and all applicable laws, payment-provider rules, game-publisher requirements, and product-specific instructions.

If you do not agree with any part of these Terms, you must stop using the Website and must not submit an order. Continued use of the Website after updated Terms are published means that you accept the revised Terms to the extent permitted by applicable law.

Additional terms may apply to certain products, promotions, payment methods, memberships, discounts, or services. Where additional terms are displayed on a product or checkout page, those additional terms form part of this agreement.

2. Definitions

For the purposes of these Terms:

  • Company, We, Us, or Our means XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI.
  • Website or Platform means vexbury.com and its related pages, systems, and services.
  • User, Customer, You, or Your means any visitor, account holder, purchaser, or person using the Website.
  • Digital Product means a non-physical product such as game currency, game credit, direct recharge, virtual items, gift cards, voucher codes, subscriptions, CD-Keys, digital codes, or similar electronic products.
  • Direct Top-Up means a service through which a selected amount of game currency, credit, or virtual value is delivered directly to a customer-provided game account, Player ID, UID, server, region, or character.
  • Order means a request submitted through the Website to purchase a Digital Product or service.
  • Payment Provider means Stripe, PayPal, a card network, digital wallet, bank, or another third party involved in processing payment.
  • Supplier means a publisher, distributor, wholesaler, fulfillment partner, or other third party used to supply or deliver a Digital Product.
  • Successful Delivery means that a Digital Product, code, credit, recharge, or other purchased value has been delivered, displayed, activated, credited, or otherwise made available to the customer.

3. Eligibility and Age Requirements

You may use the Website only if you are legally capable of entering into a binding agreement in your jurisdiction. If you are under the legal age required to make online purchases, you may use the Website only with the knowledge, supervision, and authorization of a parent or legal guardian.

By placing an order, you confirm that the information you provide is accurate, that you are authorized to use the selected payment method, and that your purchase does not violate any applicable law, sanctions restriction, game-publisher rule, or third-party agreement.

We may refuse service, restrict an account, cancel an order, or request additional verification where we reasonably believe that a user is not eligible to complete a transaction or has provided misleading, incomplete, or unauthorized information.

4. Account Registration and Security

Certain Website features may require you to create an account. You agree to provide complete, accurate, and current information during registration and to update that information when necessary.

You are responsible for maintaining the confidentiality of your login details, password, verification codes, and account access. You must not share your password with another person or allow unauthorized access to your account.

You are responsible for activity performed through your account unless you notify us promptly of suspected unauthorized use. We may temporarily suspend an account while investigating suspicious activity, payment disputes, security concerns, or suspected violations of these Terms.

You must contact us immediately through [email protected] if you believe that your account, email address, order information, or payment method has been used without authorization.

5. Products and Services

The Website may offer game top-ups, game currency, virtual credits, gift cards, voucher codes, subscriptions, CD-Keys, and other Digital Products. Available products, regions, currencies, delivery methods, limits, and supported platforms may change without notice.

Product names, logos, trademarks, and game-related materials belong to their respective owners. Their display on the Website does not necessarily mean that the Website is owned, operated, sponsored, or endorsed by the relevant publisher unless expressly stated.

Some products are supplied or fulfilled through third-party distributors and service providers. Product availability may depend on supplier inventory, game-server status, publisher restrictions, supported regions, and technical compatibility.

Customers must review the product description, platform, country, region, server, denomination, delivery method, redemption restrictions, and account requirements before purchasing.

6. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, prices, denominations, delivery estimates, platform details, and availability information. However, information may occasionally contain errors, omissions, outdated content, or supplier-related changes.

We may correct product information, adjust pricing, update availability, limit purchase quantities, suspend a product, or cancel an affected order where reasonably necessary. If a paid order cannot be fulfilled because of an error or permanent unavailability, we will provide an appropriate resolution under our Refund Policy.

Product images are generally provided for identification or illustration. Packaging, icons, logos, design, available denominations, or displayed artwork may differ from the product ultimately supplied without affecting the essential digital value purchased.

7. Pricing, Currency, Taxes, and Exchange Rates

Unless otherwise indicated, prices on the Website are displayed and processed in United States Dollars (USD). A currency switcher may display estimated prices in another currency for convenience, but the final transaction currency and amount shown at checkout will control.

If your card, bank account, PayPal account, or digital wallet uses another currency, your payment provider may convert the transaction using its own exchange rate and may charge currency-conversion, cross-border, or foreign-transaction fees. These charges are controlled by your payment provider and are not received by XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI.

Prices may change because of supplier costs, market conditions, exchange rates, promotional campaigns, taxes, game-publisher pricing, or other commercial factors. A price change does not affect a previously completed purchase unless the transaction was affected by an obvious technical or pricing error.

Customers are responsible for taxes, duties, fees, or reporting obligations applicable to their purchase, except where the Website is legally required to collect and remit a tax directly.

8. Payment Terms and Accepted Methods

Payments on the Website are processed through secure third-party payment services, including Stripe and PayPal. Depending on your location, device, browser, issuing bank, and payment availability, checkout may support:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club International
  • JCB
  • PayPal
  • Apple Pay through Stripe where supported
  • Google Pay through Stripe where supported

Your order will normally enter processing only after payment authorization is confirmed. A pending authorization, failed payment, reversed authorization, or incomplete payment does not guarantee delivery.

You authorize the applicable Payment Provider to charge the total amount shown at checkout. You represent that you are the lawful owner or an authorized user of the selected payment method.

Payment Providers may apply their own terms, security checks, processing limits, and privacy policies. We are not responsible for a payment provider's independent decision to approve, decline, delay, hold, or reverse a transaction.

9. Order Placement and Confirmation

Submitting an order constitutes an offer to purchase the selected product. An automated email, order number, or payment authorization confirms receipt of the order but does not always confirm final acceptance or successful delivery.

We may reject, place on hold, or cancel an order because of product unavailability, incorrect pricing, unsupported account information, regional restrictions, payment failure, fraud concerns, supplier limitations, legal requirements, or technical errors.

A purchase agreement for a Digital Product is generally completed when payment has been accepted and the order has entered fulfillment. Successful Delivery may occur automatically or after manual review depending on the product.

Customers should retain their order number and confirmation email until delivery is complete and any related support issue has been resolved.

10. Customer Information and Order Accuracy

You are responsible for carefully reviewing all order details before payment. Depending on the product, required information may include Player ID, UID, User ID, Character ID, Server ID, Region, Platform, Character Name, Account Email, Phone Number, Country, or other account identifiers.

You confirm that you are authorized to request delivery to the account information entered. You must not submit another person's account information without proper authorization.

Direct top-ups and digital deliveries may be irreversible. If you submit inaccurate, incomplete, unsupported, or outdated information and the product is successfully delivered according to that information, the order will generally not qualify for cancellation, replacement, or refund.

If you identify an error after submitting an order, contact [email protected] immediately. We may attempt to correct the information before fulfillment, but changes cannot be guaranteed once processing has started.

11. Digital Delivery and Processing Times

All products sold through the Website are digital unless the relevant product page expressly states otherwise. No physical shipping is provided for ordinary game top-ups, digital codes, gift cards, CD-Keys, or virtual products.

Delivery may occur through direct recharge, a code displayed in the customer account, an email, an order-details page, a supplier system, or another electronic method described on the product page.

Most automated orders are processed within a few minutes, but delivery estimates are not guaranteed. Processing may take longer because of payment review, incorrect account data, supplier availability, game maintenance, publisher restrictions, high order volume, technical problems, or manual verification.

A delayed order remains valid unless it is cancelled or refunded by us. Customers should not place a duplicate order merely because the first order remains pending, as duplicate purchases may also be fulfilled.

12. Refunds, Cancellations, and Failed Deliveries

Refund eligibility is governed by our Refund Policy. Because Digital Products may be delivered immediately and cannot be physically returned, successfully delivered or redeemed products are generally non-refundable except where required by applicable law.

A refund may be considered where:

  • Payment was successfully captured but the order could not be fulfilled.
  • A duplicate payment was processed for the same order.
  • The product became permanently unavailable before delivery.
  • A verified system or supplier error prevented delivery.
  • A refund is otherwise required by applicable law.

Approved refunds will generally be issued to the original payment method where technically possible. Payment providers and banks may require additional time to post the refunded amount.

Refunds are normally not provided for customer mistakes, change of mind after delivery, unsupported regions selected by the customer, redeemed codes, used gift cards, successfully completed top-ups, account bans, game-publisher actions, or violations of product instructions.

13. Chargebacks and Payment Disputes

If you believe that an order, payment, or delivery is incorrect, you should contact [email protected] before filing a chargeback or payment dispute. We will review the order, payment record, supplier confirmation, delivery evidence, and relevant account information.

Submitting a chargeback for a valid and successfully delivered order may constitute a breach of these Terms. We may provide transaction records, delivery confirmations, customer communications, login information, and other relevant evidence to the Payment Provider or financial institution reviewing the dispute.

While a chargeback is under review, we may restrict the related account, suspend additional orders, withhold undelivered products, or require future verification. These measures are intended to prevent duplicate refunds, fraud, and unauthorized purchases.

Nothing in this section prevents a customer from exercising lawful rights or filing a legitimate payment dispute.

14. Fraud Prevention and Verification

To protect customers, suppliers, payment providers, and the Website, orders may be reviewed through automated fraud-prevention systems and manual verification procedures.

Verification may involve reviewing the billing country, IP address, device information, transaction history, account details, payment status, order pattern, or information provided directly by the customer.

We may request reasonable supporting information where necessary to verify account ownership, payment authorization, or order legitimacy. You are not required to provide information that is unrelated or excessive for the stated verification purpose.

We may delay, reject, refund, or cancel an order where verification cannot be completed, where information appears inconsistent, or where we reasonably suspect unauthorized payment, account abuse, money laundering, sanctions violations, or fraudulent activity.

15. Prohibited Activities

You must not use the Website to engage in any unlawful, abusive, deceptive, or harmful activity. Prohibited activities include:

  • Using stolen, unauthorized, fraudulent, or illegally obtained payment information.
  • Submitting false identity, billing, account, player, server, region, or contact information.
  • Purchasing products for money laundering, sanctions evasion, terrorist financing, or other illegal financial activity.
  • Attempting unauthorized access to the Website, customer accounts, servers, databases, payment systems, supplier systems, or administrative tools.
  • Uploading malicious software, scripts, viruses, automated attacks, or harmful code.
  • Using bots, scrapers, crawlers, or automated tools in a way that interferes with the Website or violates applicable restrictions.
  • Copying, reproducing, framing, republishing, or commercially exploiting Website content without authorization.
  • Interfering with product pricing, order processing, security checks, inventory, promotions, or Website functionality.
  • Submitting false chargebacks, repeated abusive refund claims, or misleading customer-support requests.
  • Using the Website to violate a game publisher's rules, intellectual-property rights, or another party's legal rights.
  • Harassing, threatening, abusing, or impersonating customers, staff members, suppliers, or other persons.

We may investigate suspected violations and may cooperate with Payment Providers, financial institutions, suppliers, game publishers, cybersecurity professionals, or lawful authorities where reasonably required.

16. Intellectual Property Rights

The Website's original content, layout, design, software, text, policies, graphics, icons, databases, and other materials are owned by or licensed to XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI and are protected by applicable intellectual-property laws.

Game names, publisher names, third-party logos, card-network logos, payment-service marks, product images, and related trademarks remain the property of their respective owners.

You receive a limited, personal, non-exclusive, non-transferable, and revocable right to use the Website for lawful browsing and purchasing. You do not receive ownership of the Website, its code, trademarks, databases, or other protected content.

You may not reproduce, modify, distribute, sell, reverse engineer, scrape, mirror, frame, or commercially exploit Website content without prior written authorization, except where such restriction is prohibited by applicable law.

17. Third-Party Services and Publishers

The Website relies on third-party services such as Stripe, PayPal, card networks, hosting providers, email providers, fraud-prevention services, analytics services, publishers, distributors, and product suppliers.

Third parties operate under their own terms, privacy policies, security rules, availability standards, regional restrictions, and technical requirements. You may be required to comply with those third-party terms when using their services or redeeming a Digital Product.

We are not responsible for independent actions taken by a game publisher, including account suspension, game closure, service changes, pricing changes, region restrictions, virtual-currency adjustments, rule enforcement, or withdrawal of product support.

Links to third-party websites are provided for convenience and do not constitute a guarantee, endorsement, or acceptance of responsibility for third-party content or practices.

18. Privacy, Cookies, and Data Protection

Personal information collected through the Website is handled according to our Privacy Policy. The Privacy Policy explains the information we collect, the purposes for which it is used, legal bases for processing, data-sharing practices, international transfers, retention periods, security measures, and applicable privacy rights.

Where the General Data Protection Regulation applies, users may have rights including access, correction, deletion, restriction, objection, portability, withdrawal of consent, and the right to submit a complaint to a competent supervisory authority.

The Website may use cookies and similar technologies for essential functionality, preferences, analytics, security, fraud prevention, and permitted marketing. Cookie choices may be managed through available consent tools or browser settings.

Payment card information is processed by Payment Providers such as Stripe and PayPal. XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI does not store complete payment-card numbers or CVV security codes on its own servers.

19. Disclaimer and Limitation of Liability

The Website and its services are provided on an “as available” basis to the extent permitted by law. We do not guarantee uninterrupted access, permanent availability, compatibility with every device or game account, or error-free operation.

Service interruptions or delays may result from maintenance, publisher changes, supplier problems, payment-provider outages, telecommunications failures, cybersecurity incidents, government actions, natural disasters, war, labor disruption, power failure, internet failure, or other circumstances beyond our reasonable control.

To the fullest extent permitted by applicable law, XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI will not be liable for indirect, incidental, special, punitive, or consequential losses, including loss of game progress, opportunity, expected savings, revenue, data, virtual items, or account access.

Where liability cannot legally be excluded, our aggregate liability relating to a specific order will generally not exceed the amount actually paid to us for that affected order, except where applicable law requires a different remedy.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability arising from fraud, intentional misconduct, or mandatory consumer-protection rights.

20. Changes, Suspension, Governing Terms, and Contact Information

We may update these Terms to reflect changes in our services, products, payment methods, suppliers, security procedures, technology, or legal obligations. Updated Terms will be published on this page with a revised effective date.

We may suspend, restrict, or discontinue part of the Website where reasonably necessary for maintenance, security, legal compliance, supplier changes, fraud prevention, or operational reasons.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision immediately does not waive our right to enforce it later.

These Terms are governed by the applicable laws and mandatory consumer-protection rules relevant to the transaction and the legal operation of XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI. Any dispute should first be submitted to customer support so that the parties may attempt a reasonable resolution before pursuing formal remedies.

Questions regarding these Terms may be submitted using the following information:

  • Company: XIA MEN SHI XIN XU BEN YUAN MAO YI YOU XIAN GONG SI
  • Website: vexbury.com
  • Email: [email protected]
  • Phone: +86 19726167625
  • Address: Room 704, No. 153, South Section, Shitang Village, Haicang District, Xiamen City

By continuing to use the Website or submitting an order, you confirm that you understand and agree to these Terms of Service.